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About Us
IDEALNET
We are a strategic consulting and technology firm with over 29 years of experience supporting enterprises, institutions, and governments through digital transformation, applied artificial intelligence, sustainability, and organizational redesign.
About IDEALNET
Who We Are?
We are a Venezuelan-based strategic consulting and technology company with over 29 years of experience delivering integrated digital solutions for enterprises, institutions, and governments.
IDEALNET specializes in digital transformation, applied artificial intelligence, intelligent automation, and sustainable technology management, integrating people, processes, and technology through our proprietary IDEAL360 methodology.
Our approach enables organizations to initiate, design, execute, automate, and achieve measurable results in efficiency, productivity, security, and sustainability.
Our Mission
To drive sustainable digital transformation for public and private organizations through integrated solutions based on artificial intelligence, intelligent automation, and advanced technology management.
Our mission is to transform our clients’ data and processes into real competitive advantages, strengthening productivity, security, and sustainability at every stage of their growth.
Our Vision
To be recognized as a leading company in applied artificial intelligence and sustainable digital transformation in Venezuela and Latin America.
We envision IDEALNET as an organization that inspires trust, promotes responsible innovation, and actively contributes to productive and sustainable development, aligned with the United Nations Sustainable Development Goals (SDGs) and guided by our IDEAL360 methodology.
Our Values
1. Purpose-Driven Innovation
We design technological solutions that generate real, ethical, and sustainable value.
2. Integrity
We act with transparency, responsibility, and respect in every relationship and project.
3. Excellence
We strive for continuous improvement and total quality in every service we deliver.
4. Collaboration
We believe in teamwork, knowledge transfer, and strategic alliances to achieve collective impact.
5. Sustainability
We integrate technology, human talent, and environmental responsibility, contributing to long-term development and ESG objectives.
6. Security & Trust
We protect our clients’ data, processes, and operations with the highest international standards of quality, security, and compliance.
Message from the CEO
We are living in a time of constant change. Organizations face accelerated market evolution, rapid technological transformation, new social expectations, and the urgent need to adopt more sustainable and resilient models. In this context, evolving is no longer an option — it is a necessity.
At IDEALNET, we have spent nearly three decades supporting enterprises and institutions through complex digital transformation processes. From our origins, we have embraced a long-term vision guided by purpose, strategy, and execution excellence. Technology alone is not the answer; meaningful transformation requires conscious leadership, human-centered design, and disciplined execution.
We strongly believe in the intelligent use of technology — particularly artificial intelligence — as a catalyst to improve processes, increase efficiency, and enable better decision-making. But above all, we believe in people: in their capacity to adapt, to lead change, and to build sustainable organizations.
Every solution we design, every strategy we define, and every platform we implement is oriented toward delivering measurable impact and long-term value. Because while the world moves faster, organizations must also become more responsible, secure, and resilient.
Today, our purpose remains clear: to help organizations evolve with vision, integrating technology, culture, and strategy through our IDEAL360 methodology. We thank our clients and partners for their trust and invite you to continue building a more intelligent, human, and sustainable future together.
Edgar Díaz
Founder & CEO
IDEALNET
Our Global Presence
Idealnet Venezuela
Idealnet Venezuela
Idealnet Venezuela
Strategic hub for Oil & Gas, government, enterprise infrastructure, and AI operations.
Av. Principal con 2da Transversal, Centro Empresarial Senderos, Piso 6 Ofic. 611-612. Los Cortijos de Lourdes. Caracas. Municipio Sucre. Estado Miranda. CP 1071. Venezuela. info@idealnet.ai
Idealnet México
Idealnet Venezuela
Idealnet Venezuela
Regional platform supporting multinational clients and cross-border digital initiatives.
Campos Elíseos 385, Piso PH. Urbanización Polanco, Polanco Sección III. Miguel Hidalgo, CP 11560 Ciudad de México, CDMX, México. info@idealnet.ai
Our Team
EDGAR DIAZ
Chief Executive Officer (CEO) & Founder
Strategic Leadership & Digital Transformation
Edgar Díaz is the Founder and Chief Executive Officer of IDEALNET, bringing over 30 years of leadership experience in digital transformation, enterprise technology, and organizational innovation across Latin America.
He has led large-scale initiatives in energy, government, and enterprise sectors, aligning technology strategy with business outcomes, governance, and sustainability. Edgar is recognized for integrating artificial intelligence, infrastructure modernization, and organizational change to deliver measurable impact in complex and regulated environments.
As CEO, he provides strategic vision, executive oversight, and long-term growth leadership, positioning IDEALNET as a trusted partner for multinational organizations operating in emerging markets.
HUGO DIAZ
Chief Financial Officer (CFO)
Financial Strategy, Governance & Economic Sustainability
Hugo Díaz serves as Chief Financial Officer of IDEALNET, overseeing financial strategy, governance, risk management, and economic sustainability.
With extensive experience in corporate finance and long-term planning, he ensures financial discipline, transparency, and alignment with international standards. His role is critical in supporting IDEALNET’s expansion, investment readiness, and compliance requirements for large-scale enterprise and Oil & Gas projects.
He works closely with executive leadership to enable sustainable growth, capital efficiency, and strategic decision-making.
KARLA VINA
Chief Operating Officer (COO)
Operations, Delivery & Execution Excellence
Karla Viña is the Chief Operating Officer at IDEALNET, responsible for operations, service delivery, execution excellence, and operational governance.
She leads cross-functional teams ensuring consistent execution across mission-critical projects, with a strong focus on service quality, SLAs, and operational resilience. Her leadership bridges strategy and execution, guaranteeing that IDEALNET delivers enterprise-grade results at scale.
Her role is essential in supporting complex operations for Oil & Gas, government, and large enterprise clients.
RAFAEL DIAZ
Chief Innovation Officer (CIO)
AI Strategy, Innovation & Emerging Technologies
Rafael Díaz serves as Chief Innovation Officer, leading AI strategy, innovation programs, and emerging technologies at IDEALNET.
He drives the adoption of artificial intelligence, advanced analytics, and next-generation platforms to enhance operational efficiency, decision-making, and competitive advantage for IDEALNET’s clients.
His work focuses on aligning innovation with real business value, ensuring that AI and digital technologies are implemented responsibly, securely, and with measurable outcomes.
PABLO RANDAZZO
Head of Operations & Field Services
Technical Services, Maintenance & SLA Management
Pablo Randazzo leads IDEALNET’s Operations and Field Services, overseeing nationwide technical execution, maintenance services, and SLA-based support.
He ensures rapid response, service continuity, and operational reliability across geographically distributed and high-risk environments. His role is particularly critical for Oil & Gas operations and infrastructure-intensive projects, where uptime, safety, and compliance are non-negotiable.
He manages field teams and technical resources to deliver consistent, high-quality execution aligned with international standards.
Service Coverage & National Reach
Nationwide Presence & Operational Reach
IDEALNET operates with certified experts and technical teams across Venezuela, ensuring consistent service delivery, rapid response, and operational continuity for mission-critical environments.
Our infrastructure and support network enable 100% national coverage, delivering the same quality standards, security controls, and service levels in every region.
We maintain operational presence in all major state capitals, allowing us to deploy secure, reliable, and on-site solutions regardless of location — a critical advantage for Oil & Gas, government, and large-scale enterprise operations.
Key Capabilities
- Nationwide field service and on-site technical support
- Certified professionals with standardized SLAs
- Rapid response for critical and remote operations
- Local execution aligned with international standards
States & Major Service Locations
IDEALNET provides coverage across all 23 states of Venezuela, including key operational hubs such as: Amazonas, Anzoátegui, Apure, Aragua, Barinas, Bolívar, Carabobo, Cojedes, Delta Amacuro, Falcón, Guárico, Lara, Mérida, Miranda, Monagas, Nueva Esparta, Portuguesa, Sucre, Táchira, Trujillo, Vargas, Yaracuy, Zulia.
Our Certifications & Technology Partnerships
Our Certifications & Technology Partnerships
IDEALNET maintains strategic partnerships and certifications with leading global technology providers, enabling us to design, implement, and support enterprise-grade solutions aligned with international standards.
Our ecosystem includes collaborations with:
- Lenovo
- NVIDIA
- Adobe Solution Partner
- Meta
- OpenAI
- Microsoft
These partnerships strengthen our ability to deliver secure, scalable, and future-ready solutions across infrastructure, artificial intelligence, cloud, and digital platforms.
We work with excellence, innovation, and sustainability
Today we are beginning the ISO 42001 certification process (Artificial Intelligence Management System), an international standard that defines best practices for managing innovation in artificial intelligence systems.
This process is part of the evolution of our IDEAL360 model, which is designed to ensure that every artificial intelligence, digital transformation, and sustainability project we develop meets the highest standards of quality, security, and continuous improvement.
With ISO 42001, we are strengthening our culture of innovation, fostering organizational creativity, and reaffirming our commitment to building a productive and sustainable future for Venezuela, in alignment with the Sustainable Development Goals (SDGs) and the 2030 Agenda.
Who Is Part of Our Community?
Who Is Part of Our Community?
IDEALNET is supported by a diverse and trusted ecosystem of organizations, professionals, and strategic partners working together to enable transformation at scale.
Clients & Transformed Organizations
Private enterprises, public institutions, and NGOs that have implemented IDEALNET solutions and continue collaborating with us through new stages of digital evolution.
Certified Consultants, Experts & Facilitators
National and international talent specialized in digital transformation, artificial intelligence, business process optimization, ESG frameworks, and organizational culture, operating under standardized methodologies and quality controls.
Strategic & Technology Partners
Leading global technology companies and platforms, including Lenovo, Microsoft, Adobe, Meta, OpenAI, NVIDIA, SAP, Oracle, Cisco, as well as AI startups, system integrators, and multilateral organizations that complement and extend our capabilities.
IDEALNET Mentors & Executive Advisors
Senior professionals and industry experts who contribute strategic insight, governance, and experience to support complex decision-making and high-impact initiatives.